Global Network Engineer
IT and our IDS organisation is undergoing a digital revolution. The client Enterprise Network is critical to how we work, it is truly a service that enables the business at all levels of company operations.
The Global Network Engineer has responsibilities to maintain, upgrade and develop our systems primarily focused on Europe, Middle East, Africa and our Global Fleet. In addition, participating and running projects to expand current systems or deploy new systems/locations and providing expert network support to all areas within the client Enterprise Network scope.
All site network infrastructure including but not limited to: VPN’s, Riverbeds, Firewalls, Routers, Switches, Wireless, general LAN/WAN, VOIP;
Ability to control costs and deliveries, focused in quality objectives;
Ability to convince, organize and negotiate;
Ability to create, propose new solutions;
Able to work in Global environment and culture, with flexible hour concept;
Adequate project management skills and ability to manage time and complex tasks;
Excellent understanding of high latency - low bandwidth environments;
Good understanding of Cisco LAN/WAN technology;
Hands-on experience in network / switching / routing;
Should have a high degree of competency in technical areas: Networking Protocols/Services BGP, OSPF, IPSec, GRE, HSRP/VRRP, NAT/PAT, SNMP, MPLS, VPLS, QoS, Multicast, STP, Riverbeds;
Strongly service orientation minded.
The Services in the scope are:
All Network topics with primary focus on the EMEA and Global Fleet.
Network special projects for all sites globally, when requested and agreed/approved by;
Manager, EMEA & Vessels;
Global Network Manager;
Senior Manager - Global Network, Unified Communications and Collaboration
Ensures proper delivery of services within scope to the clients;
Evaluate new or innovative technologies and architectures within our network;
Help define network design for regional sites;
Keep network documentation for sites updated;
Manage network changes/projects within regional scope;
Manage Network device version upgrades;
Produce reports, proposals, technical documentation and user guides as required and ensure other team members are fully trained in the procedures;
Resolution of service desk requests as necessary;
Riverbed management and troubleshooting where applicable;
Troubleshooting major network and performance incidents;
Troubleshooting network incidents within regional scope;
Typical background and experience required:
Fundamental to the role is the ability to interact with global multi-national team and willingness to learn and adapt quickly to new technologies.
Able to work and contribute to a team environment;
Able to work in an on-call rota;
Bachelor’s Degree or Equivalent work experience;
Experience of ITIL methodology or structured IT best practice framework;
Experience of working with onshore networks and networks for remote sites and offshore installations;
Flexible attitude to working hours;
Initiative and ability to multitask with multiple projects and work independently if necessary;
Relevant experience in support & implementation role on supporting large heterogeneous enterprise network infrastructure;
Strong or excellent communication skill in English.
Nice to have:
Cisco certified level of CCNA;
Familiarity with ITIL processes;
Knowledge of client Business processes;
Strong personal efficiency and problem solving skills; very concerned by security and standardisation/rationalisation aspects.