HR SYSTEMS SPECIALIST

Our client, an Oil and Gas Operator is seeking an HR Systems Specialist for an 18 Month PAYE contract. The position is based in London with a hybrid working system in place.

Purpose of Role:

The HR Systems Specialist is essential for supporting the HR Strategy & People Analytics team in managing and executing global systems activities across the global business. This role is a strategic advisor to the HRIS Lead and to the VP Strategy & Planning offering insight and technical expertise on the use and further evolution of the HRIS system (SAP Success Factors) and associated HR IS products. Key responsibilities include:

Enhance and continually improve the HRIS system functionality for efficiency and self-service, including developing system tools, managing and testing upgrades, and new features

Collaborate with senior HR leaders and key stakeholders including IS, IS HRIS partners (Cognizant), Finance, Supply Chain, to ensure HR systems are recognised as an integral aspect of the enterprise-wide system landscape, understanding and translating needs to ensure a value-add HR system

Support HRIS projects, systems integration work, developing project plans to ensure effective management and communication of HRIS changes

Prioritise compliance and security in ensuring compliance with permissions, data protection laws; monitor system usage and maintain documentation

Contribute to upskilling broader HRIS capability within the global HR team

Areas of Accountability, Responsibility and Competence:

System Configuration and Management

Manage and update system configurations as needed to accommodate changes in business processes, organisational structure, or compliance requirements

Provide business requirements and oversee the Service Provider who is creating and maintaining business rules within SuccessFactors to automate processes, enforce data validation, and trigger actions based on specific conditions

Configure and maintain picklists, foundation objects, and other master data elements that underpin SuccessFactors modules

Design and manage complex approval workflows, ensuring that they align with organisational policies and are properly integrated with other HR processes

In liaison with HE implementation partner, maintain multiple SuccessFactors instances (e.g., Development, Test, Production) including instance refreshes, data migration between environments, and environment synchronisation

Provide system support for position creation and broader organisational management (OM) activities in SAP HCM (P10).

User Management

Manage user accounts, roles, and permissions, ensuring that users have appropriate access based on their job functions and organisational role

Implement and maintain security protocols to protect sensitive employee data, including enforcing password policies and monitoring access logs

System Maintenance and Updates

Manage the application of system updates and patches provided by SAP, ensuring that they are tested and deployed with minimal disruption to users. Monitor the performance of the SuccessFactors system, identifying and resolving issues proactively to ensure optimal operation

Data Management

Ensure the accuracy and consistency of data within the SuccessFactors system, performing regular audits and cleanups as needed. Manage the import and export of data to and from SuccessFactors, ensuring proper data mapping and transformation as required

Manage monthly organisational data processing within Org Manager (Ingentis) to maintain accurate, up‑to‑date company org charts.

Provide system support for organisational design using Ingentis, enabling effective business re‑organisations and M&A activity.

Troubleshooting and Support

Provide advanced technical support to end-users and HR teams, troubleshooting and resolving system issues or escalations to support partners and SAP

Training and Documentation

Provide first-level training and guidance to end-users and HR teams to ensure they can effectively use the SuccessFactors system

Develop and deliver extended training programs and materials to system super users and admins

Create and maintain detailed documentation of system configurations, processes, and procedures to support ongoing administration and future changes

Reporting and Analytics

Support data analysts to support strategic decision-making, dashboard creation, people analytics

Continuous Improvement

Regularly review and optimise system configurations and processes to improve efficiency and user experience. Gather feedback from users and stakeholders to identify areas for improvement and implement changes as needed

Critical Skills:

Academic Qualifications: Degree in relevant field or relevant experience; further education or certifications in HR preferred

Relevant Experience: Proven experience in an HRIS support role, preferably within the oil and gas industry or a similar complex, regulated environment including process development

Organisational Skills: Excellent organisational and time-management skills, with the ability to handle multiple tasks simultaneously

Communication Skills: Strong communication skills, both written and verbal, with the ability to interact effectively with all levels of staff

Technical Proficiency: Expert proficiency in SAP SuccessFactors and MS Office, particularly Excel, for managing data and reports